Privacy Policy

 What does this policy cover? 

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

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Your Rights

1. The right to be informed about Our collection and use of personal data;

2. The right of access to the personal data We hold about you

3. The right to rectification if any personal data We hold about you is inaccurate or incomplete 

4. The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us

5. The right to restrict (i.e. prevent) the processing of your personal data;

6. The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

7. The right to object to Us using your personal data for particular purposes; and

8. Rights with respect to automated decision making and profiling.

2. If you have any cause for complaint about Our use of your personal data, please contact Us and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

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What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal, and non-personal data 

1. Name

2. Contact information such as email addresses and telephone numbers

3. Demographic information such as postcode, preferences, and interests

4. IP address

5. Web browser type and version

6. Operating System

7. A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to

8. Geographic Location

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 How Do We Use Your Data

1. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. 

2. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

1. Providing and managing your Account

2. Providing and managing your access to Our Site

3. Replying to emails from you

4. Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience;

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3. With your consent and/or where allowed by law, We may also use your data for marketing, which may involve getting in touch with you by phone, email, post, and/or other means with information, news, and offers about Our services. However, we won't send you any unwanted marketing material or spam and we'll do everything in our power to uphold your rights and our commitments to the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

4. You have the right to ask Us to stop processing your personal data at any time and to revoke your consent for its use.

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5. In light of the reason(s) for which it was initially obtained, we don't keep your personal information any longer than is necessary.

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How and Where Do We Store Your Data

1.Your personal information is only retained by us for as long as is necessary for the purposes outlined in section 6 above, or as long as you give us permission to do so.

2.Only in the EU will your data be kept on file.

3.Data security is extremely important to Us, and in order to protect your data, We have implemented the necessary safeguards and security measures on Our Site.

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Do We Share Your Data?​

When we are involved in legal processes, when we are following legal requirements, a court order, or a governmental body, for example, we may be legally forced to share certain data we hold, which may include your personal data.

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What Happens If Our Business Changes Hands?

1. We may occasionally grow or contract Our business, and this may entail selling or giving up ownership of all or a portion of it. If there is a transfer of control or ownership of all or a portion of Our business, any personal data we have about you that is pertinent will be given to the new owner or persons taking over, who will only be allowed to use it for the same purposes we originally intended when we collected it, in accordance with this Privacy Policy.

2. You won't be notified of the changes or contacted in advance if any of your data is going to be moved in this way.

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How Can You Control Your Data?

1. In addition to your rights under the GDPR,  when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

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Your Right to Withhold Information

1. You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

2. You may restrict Our use of Cookies. 

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 How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@landscapedesigngroup.co.uk. 

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Our Use of Cookies

1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

2. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising and other services. In addition, Our Site uses analytics services provided by Google and others, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site.

3. You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

4. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

5. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

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 Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@landscapedesigngroup.co.uk,. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

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Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.